GringoPost | Ecuador: Recommendation for Alex Mejia, professional IT service

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Recommendation for Alex Mejia, professional IT service

I don't need to tell you how important it is, especially at this stressful time, that our cell/smartphones, laptops and whatever other technological gadget we may have, are functioning at their best. I recently told my daughter, who lives faraway in the US, that my little old laptop was on its last leg and would probably die soon and that I was worried not to be able to communicate with my loved ones any longer or watch Netflix, etc. Unbeknownst to me, my daughter worked for several weeks, secretly behind my back, with one of my local friends, sending her money, to get me a surprise gift of a new laptop. My friend contacted "Cuenca's IT Guy", Alex Mejia, for help in choosing and buying the best possible laptop for my needs. Alex met my friend at a local computer store (not one of the big, nice, but ridiculously expensive ones at the Mall). He loaded all the programs my friend told him I would need. Imagine my surprise when my friend rang my doorbell and delivered a big box to me the next day. I plugged in my new laptop, and it fired up right away, everything working perfectly. She also gave me Alex Mejia's business card for further assistance. I called Alex the next day with some questions. He recommended we use TeamViewer, a remote-control program that lets him operate my laptop without ever having to enter my home, and he gave me step-by-step instructions how to install it on my laptop. My new computer did not include a CD/DVD drive, so I asked Alex if he could purchase an external one for me, which he did and delivered to me the very next day. I paid him for the portable DVD Writer and gave him some additional money to cover several TeamViewer sessions, so he wouldn't have to come out to my house every time we had a session. That was a smart move, because we've already had a couple of very productive sessions. Alex is an extremely knowledgeable, highly experienced (25 yrs) IT expert, and a friendly, patient and kind person. His English is excellent. I full-heartedly recommend Alex Mejia for all your IT needs. His fees are also extremely reasonable. I'm so glad I met him.

Address: Cuenca

Contact information: 099 289 3125

Recommended by Ingrid Triki: 096 927 1008