GringoPost | Ecuador: English contact at JEP - Sucre

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English contact at JEP - Sucre

Hi all. Former Cuenca resident of 7 years, now in Spain. I still have accounts at JEP (CDs and regular savings). I emailed Adriana Guaman at the main Sucre office two weeks ago and she hasn't replied. I also emailed Karina Verdugo and no reply from her either. Both worked at that office and spoke English.  

Does anyone know of an English-speaking contact at the Cuenca Sucre offices...especially in the CD/Investment section? Prefer to have email address if possible as that's easier to send (and document) a communication versus calling and dealing with time zone difference. Thanks for any assist!