GringoPost | Ecuador: IESS affiliation

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IESS affiliation

Hello, and thank you in advance for your help. I have been with IESS for a couple years and 3 months ago added my husband as a dependent. When I go on their site, I can now make medical appointments for my husband. On the page it has his name and information and says he qualifies to make an appointment. I even went through the motions and it worked. But when I go to the link to print a certificate of affiliation it says he is not registered. Has anyone else had this problem? We want to cancel his private insurance, but not until we are sure that he really is covered with IESS.