GringoPost | Ecuador: Gratitude for the team during COVID-19

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Gratitude for the team during COVID-19

Hogar de Esperanza has the most incredible team with which I am so proud and blessed to work. It often makes us the envy of other teams. And it gives us the ability to coordinate so well together and really get things done.

Oscar is our Patient Coordinator, leading on all matters involving our patients. This includes making medical appointments, taking patients to the hospital, getting medications they need, and delivering food to them as well as others in need. Sandro manages all the administrative work, including communicating with all of our Spanish-speaking partners and the various government bodies with whom we work, gathering information from those requesting help, and ensuring that necessary funds or medicines are delivered on time to our patients in other parts of the country. Teresa takes care of all our communications in English, manages our projects and keeps track of everything. Mateo is a young man of many talents, flexible and happy to fill in wherever we need him. He could work the thrift shop, write an official letter, pick up clothes donations and re-wire the electricity all in a day’s work.

None of them receive a regular salary. I try to pay them something when there are extra funds, but more often than not, “extra” does not exist for us. They all tell me that they stick around, not for the money, but because they see – they live it – the incredible work we do and the difference we make in so many lives. It seems that others see it, too, and it makes us all feel so proud and honored to be doing this work. When the hospital needed to transport a patient from Guayaquil, they called us. When the homeless shelter needed help feeding the 20 homeless seeking safety during the quarantine, they called us. When the Ministry of Health needed help housing two cancer patients, they called us. And last night when 9-11 had an emergency and needed to find a place for someone at risk to sleep, they called us.

Last night, the police dropped the person off in front of the foundation, and I watched them walk away. Quite often, the agency or organization referring someone will follow up to make sure things are going as planned. With us, we don’t often get that. They just walk away because they know we will find a way and we will get it done. A specialist at the hospital once told me that he referred his patients to us because he knew that, if one of his patients is with us, he no longer needed to worry about them. He knew that we always do whatever needs to be done to help whoever we can. That makes me feel proud of my team and what we have built over the past four years. And we will strive to continue our work for many more. But we would not be able to do any of this without you. Thank you so much for your support.

To make a contribution, you can donate online at: http://www.hogaresperanza.org/en/donations/. If you prefer to make a donation through bank transfer, or would like to make a cash donation or in-kind donation of items, please contact us. Thank you for helping us to help others – we could not do it without you.

Garry Vatcher: info@hogaresperanza.org 099 094 7611. Call after: 6 AM.

City: Cuenca