GringoPost | Ecuador: Warning about Multiservicios

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Warning about Multiservicios

Multiservicios is a small business across the street from the SRI office. They advertised that they speak English and do everything for you to get your IVA refund. Not true! I was there in January with my 2017 facturas. No one spoke a word of English. It was my understanding that they submitted my return on line and all I needed to do was go home and wait for the money to be deposited. Five months later, no money, so I returned there yesterday. Again, no one spoke a word of English, but the bottom line was that they did nothing for their $18 fee except type the info from my facturas into a spreadsheet and it was then up to me to take everything to the SRI office myself. Very disappointed and annoyed and will not be using their services again.