GringoPost | Ecuador: Planetexpress Tom Deluca and his company

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Planetexpress Tom Deluca and his company

Does anyone have another number for Planetexpress and Tom Deluca? We've used them on several occasions and they were delivering our orders ... This is our 3rd time using them. We ordered on Amazon and our medications. They are not answering their phones (we only have the delivery guy, Andre', who will not answer our questions anymore), but every time we call their "old" number to the Miami Bodega, they do not seem to know anything about shipments. We've have about $2900 worth of items... one is for my husband, he needs his cancer medication. All of our items and cancer medications have been delivered about 3 weeks ago to the Miami Bodega. They won't deliver or answer any messages. If anyone can suggest anything or can send this message to Tom Deluca (last and only owner we know of Planetexpress), please help us. We don't know what steps to take at this point. We believe that either Tom knows this or is not getting our messages or that they went out of business... we simply don't know?

Donald: 099 119 0438. Call after: 7 AM.

City: Cuenca