GringoPost | Ecuador: Packages at customs

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Packages at customs

As to a post a couple of days ago concerning getting packages that were sent from another country.
The poster mentioned having to go online to register for postal delivery to Cuenca.

I found one proble: you input all your, cedula, cell#, email...and a "conventional phone number". Without that phone #, the system will not process your registration. And, inputting a cell #, in place will not work either. So, has anyone found a work around for that?
I've got a package sitting in Quito for 2-3 weeks, from Japan. This new system they now have is most certainly not an efficient one. My son and I have been sending packages to each other, Japan ~ Ecuador for years; never more than 14 days in either direction...until now.


City: Cuenca