GringoPost | Ecuador: Downloading Empresa (electric) bill

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Downloading Empresa (electric) bill

Up until this month I have been able to download my monthly bill. They seem to have changed the system and as of today, 10/23/16, all that shows is my September bill for the period August - September. My October bill should have been available 10/12/16 and is due today yet I haven't been able to figure out how to find and download it. I know I can just take the number in and pay, that I don't need the bill. But I like to know ahead of time what the bill is and to keep a copy of the bill.

Any help would be greatly appreciated. Thank you,