GringoPost | Ecuador: Recommendation for Frank Pauta, Mr Plumber Cuenca

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Recommendation for Frank Pauta, Mr Plumber Cuenca

The brand-new calephon in our casa quit working a couple of days ago, so we called the installer to come and fix it. The installer didn't show up and later told us that he was too busy, so we called Mr Plumber because we couldn't wait much longer for hot water. I was very pleasantly surprised when I talked to Frank and he said that he could come over in a couple of hours to fix the calephon. Frank actually called Me a little later and said he could arrive a little early, if that was OK. Frank then called when he was close to our casa to let me know that he was close. He arrived and immediately went to work on figuring out why the calephon wasn't working. Once he was done, he took pictures of the unit for future reference. I couldn't believe it when he said he wouldn't charge us for his house call because he wasn't sure that the calephon would keep working and he might need to come back to replace some parts. I insisted that he take some money for his time and effort because I was so happy to have hot water. I can't recommend Frank Pauta enough. He is a very pleasant young man who is proficient in his profession and he speaks excellent English. And best of all, he is punctual and respectful of your time.

Address: Cuenca

Contact information:  099 081 0294

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