GringoPost | Cuenca, Ecuador: Recommendation for Clean clothes, La Quimica Automatica: laundry service

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Recommendation for Clean clothes, La Quimica Automatica: laundry service

I was a new customer and called this laundry service, which has pickup and delivery service. Two shirts were picked up and two dress slacks. One of the shirts received a bleach spot on the bottom of the shirt and I was contacted when this occurred. The owner/manager, Caty, was very apologetic and offered to not charge for the entire cleaning. I refused and we decided that she would not charge for the shirt that had the bleach spot. BTW, I am able to wear the shirt as it is a dress shirt and when tucked in the spot is not noticeable. Other than the bleach spot, the shirts were as professionally done as any shirt I have had laundered in Texas. Customer service on top of a job well done on the shirts and dress slacks. They have two locations, provide one day service and pickup and delivery.

Full name of the business: Clean clothes, La Quimica Automatica.

Address: 4-46 Guayas Street y Remigio Crespo : Jose Astudillo y Eduardo Crespo Malo

Contact information: mariojar@etapanet.net

Recommended by Paul Wallace:  paulb_01@msn.com

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