GringoPost | Cuenca, Ecuador: USTVNow

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Anyone else currently having trouble with USTVNow service in Cuenca? For just about a week now, I am unable to connect to certain channels. Some are just fine, but others will not load. As an example, ABC loads and plays normally while CBS (and some others) will not load and play. This happens on both my Rokus and laptop. Their techs can't seem to pin down the problem, and I'm wondering if it's in my equipment or is more widespread. Thanks,