GringoPost | Cuenca, Ecuador: Recommendation for Bath and Home Center, appliances & accessories

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Recommendation for Bath and Home Center, appliances & accessories

This is a new showroom in a spectacular old family estate. I needed bath accessories and went there to wander their incredible displays--kitchen appliances, counters, cabinets; bath fixtures and accessories; floor tile, wall tile, window coverings, furniture...truly an amazing assortment in an amazing set of buildings. The employees (and the owners) are Colombian and do not speak English, but, even with my primitive Spanish, I was able to communicate well enough to purchase 2 sets of faucets for my bathroom sinks. When I got them home, however, I discovered that the drains had no plugs--unacceptable. So I took them back and, when I explained the problem, the sales person got 2 heavy-duty stainless and brass push drain plugs and exchanged them for the cheap plastic drains that came with the faucets. No charge!

These people understand customer service--a rare trait in Ecuador--and I recommend them highly. (And just touring the facility is a wonderful experience).

Address: Gran Colombia, west of Unidad Nacional, next to DirecTV (north side of the street)

Contact information:
Phone 02 395 2900.
Email: bccuenca@bathandhomecenter.com.ec

Recommended by Bobette.

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